Terms of Service

1. Acceptance of Terms

Welcome to ProliStrat Center. These Terms of Service ("Terms") govern your use of our website located at prolistrat.center and all related services provided by ProliStrat Center ("Company," "we," "us," or "our").

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Services

ProliStrat Center provides:

• Online retail services for hobby and craft supplies
• Educational workshops and classes
• Consultation services
• Information and resources through our website and blog
• Customer support services

3. User Accounts and Registration

3.1 Account Creation

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Update your information as necessary
• Notify us immediately of any unauthorized use

3.2 Account Responsibilities

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Orders and Payments

4.1 Order Acceptance

All orders are subject to acceptance by ProliStrat Center. We reserve the right to refuse or cancel orders for any reason, including:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Violation of these Terms

4.2 Pricing and Payment

• All prices are in Canadian dollars (CAD) and include applicable taxes
• Prices are subject to change without notice
• Payment is due at the time of order
• We accept major credit cards and other payment methods as displayed

4.3 Shipping and Delivery

• Shipping costs and delivery times vary by location
• Risk of loss passes to you upon delivery
• We are not responsible for delays beyond our control

5. Returns and Refunds

5.1 Return Policy

• Items may be returned within 30 days of purchase
• Items must be in original condition and packaging
• Custom or personalized items are not eligible for return
• Return shipping costs are the customer's responsibility unless the item is defective

5.2 Refund Process

Refunds will be processed to the original payment method within 5-10 business days after we receive the returned item.

6. Workshops and Educational Services

6.1 Registration and Cancellation

• Workshop registration requires advance payment
• Cancellations must be made at least 48 hours in advance for a full refund
• We reserve the right to cancel workshops due to insufficient enrollment
• Makeup sessions may be offered for cancelled workshops

6.2 Participation

Workshop participants must follow safety guidelines and instructor directions. We reserve the right to remove disruptive participants without refund.

7. Prohibited Uses

You agree not to use our services for:

• Any unlawful purpose or activity
• Transmitting harmful or malicious code
• Violating intellectual property rights
• Harassing or threatening others
• Collecting personal information about other users
• Interfering with the operation of our website
• Attempting to gain unauthorized access to our systems

8. Intellectual Property

8.1 Our Content

All content on our website, including text, graphics, logos, images, and software, is owned by ProliStrat Center and protected by copyright and other intellectual property laws.

8.2 User Content

By submitting content to our website (reviews, comments, etc.), you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content.

8.3 Respect for Third-Party Rights

We respect the intellectual property rights of others and expect our users to do the same.

9. Disclaimers and Limitation of Liability

9.1 Warranty Disclaimer

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

9.2 Limitation of Liability

To the maximum extent permitted by law, ProliStrat Center shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

9.3 Maximum Liability

Our total liability to you shall not exceed the amount you paid for the specific service or product that gave rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless ProliStrat Center from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit to our website

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

11.2 Dispute Resolution

Any disputes arising from these Terms shall be resolved through:

• Good faith negotiation
• Mediation, if negotiation fails
• Binding arbitration or courts in Toronto, Ontario

12. Termination

We may terminate or suspend your access to our services at any time, with or without cause, including for violation of these Terms. Upon termination:

• Your right to use our services ceases immediately
• We may delete your account and content
• Outstanding obligations remain in effect

13. General Provisions

13.1 Entire Agreement

These Terms constitute the entire agreement between you and ProliStrat Center regarding the use of our services.

13.2 Severability

If any provision of these Terms is deemed invalid, the remaining provisions shall remain in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

13.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms at any time.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by:

• Posting updated Terms on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes

Your continued use of our services after changes constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions about these Terms, please contact us: