Privacy Policy

1. Introduction

ProliStrat Center ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prolistrat.center or use our services.

This policy complies with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone, address)
• Payment information for purchases
• Workshop registration details
• Communication preferences
• Customer service interactions

2.2 Automatically Collected Information

• IP address and location data
• Browser type and version
• Pages visited and time spent on site
• Referring website information
• Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through our cookie consent banner.

3. How We Use Your Information

We use your information for the following purposes:

• Processing orders and payments
• Providing customer service and support
• Managing workshop registrations
• Sending newsletters and promotional communications (with consent)
• Improving our website and services
• Analyzing website usage and trends
• Complying with legal obligations
• Protecting against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Shipping and delivery
• Email marketing services
• Website analytics
• Customer support tools

4.2 Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Under Canadian privacy law, you have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Withdrawal: Withdraw consent for marketing communications
• Complaint: File a complaint with the Privacy Commissioner of Canada

Managing Your Preferences

• Unsubscribe from emails using the link in our messages
• Update your account preferences
• Contact us directly to exercise your rights
• Adjust cookie settings in your browser

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Account information: Until account deletion or 7 years after last activity
• Purchase records: 7 years for tax and warranty purposes
• Marketing consent: Until withdrawn or 3 years of inactivity
• Website analytics: 26 months

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

9. International Transfers

Your information may be processed and stored outside of Canada. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes
• Providing notice through our website banner

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

For complaints about our privacy practices, you may also contact:

Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376