Learn about how we use cookies to enhance your browsing experience
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our site.
Cookies contain information that is transferred to your device's hard drive and are widely used to make websites work more efficiently and provide information to website owners.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled:
Session Management: Keep you logged in and remember your cart contents
Security: Protect against fraud and ensure secure connections
Cookie Consent: Remember your cookie preferences
Load Balancing: Ensure proper website performance
2.2 Functional Cookies
These cookies enhance your browsing experience by remembering your preferences:
Language Settings: Remember your preferred language
User Preferences: Store your customization choices
Form Data: Remember information you've entered in forms
Accessibility: Remember accessibility preferences
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website:
Google Analytics: Track website usage and performance
Page Views: Count visits to different pages
User Behavior: Understand how users navigate our site
Performance Metrics: Monitor site speed and errors
2.4 Marketing Cookies
These cookies are used to deliver relevant advertisements and track campaign effectiveness:
Social Media: Enable social media sharing features
Advertising: Display relevant ads based on your interests
Remarketing: Show you relevant ads on other websites
Campaign Tracking: Measure the effectiveness of our marketing
3. Cookie Duration
3.1 Session Cookies
These cookies are temporary and are deleted when you close your browser. They are used for essential website functions like maintaining your shopping cart.
3.2 Persistent Cookies
These cookies remain on your device for a specified period or until you delete them. Duration varies by purpose:
Preference Cookies: 1 year
Analytics Cookies: 2 years
Marketing Cookies: 30 days to 2 years
Security Cookies: Session to 1 year
4. Third-Party Cookies
We work with trusted third-party services that may place cookies on your device:
4.1 Analytics Services
Google Analytics: Website usage analytics
Hotjar: User behavior analysis (heatmaps, recordings)
4.2 Social Media Platforms
Facebook: Social sharing and remarketing
Instagram: Social media integration
Twitter: Social sharing features
YouTube: Video content embedding
4.3 Marketing and Advertising
Google Ads: Display advertising and remarketing
Facebook Pixel: Social media advertising
Mailchimp: Email marketing integration
5. Managing Your Cookie Preferences
5.1 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner with the following options:
Accept All: Allow all cookies for the full website experience
Necessary Only: Only essential cookies for basic functionality
Custom Settings: Choose which categories of cookies to allow
5.2 Changing Your Preferences
You can change your cookie preferences at any time by:
Clicking the "Cookie Settings" link in our website footer
Using your browser's cookie management settings
Contacting us directly for assistance
6. Browser Cookie Controls
You can also manage cookies through your browser settings:
6.1 Popular Browser Instructions
Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions > Cookies and site data
6.2 Browser Cookie Options
Block all cookies
Block third-party cookies only
Delete existing cookies
Set cookies to expire when you close your browser
Note: Disabling cookies may affect website functionality and your user experience.
7. Mobile Device Controls
7.1 iOS Devices
Settings > Safari > Privacy & Security > Block All Cookies
7.2 Android Devices
Chrome App > Settings > Site Settings > Cookies
7.3 Mobile App Tracking
You can also control advertising tracking through your device's privacy settings:
iOS: Settings > Privacy > Apple Advertising > Personalized Ads
Android: Settings > Google > Ads > Opt out of Ads Personalization
8. Cookie Security
We take cookie security seriously and implement the following measures:
Secure Transmission: Cookies are transmitted over HTTPS connections
HttpOnly Flags: Sensitive cookies are protected from JavaScript access
SameSite Attributes: Cookies include appropriate SameSite settings
Regular Audits: We regularly review and update our cookie practices
Data Minimization: We only collect necessary cookie data
9. Legal Basis for Cookie Use
9.1 Canadian Privacy Laws
Our cookie practices comply with Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act).
9.2 Consent and Legitimate Interest
Essential Cookies: Used based on legitimate business interest
Functional Cookies: Used with your implied consent
Analytics Cookies: Used with your explicit consent
Marketing Cookies: Used with your explicit consent
10. Frequently Asked Questions
Q: Will the website work if I disable cookies?
Basic functionality will work with essential cookies only, but some features may be limited without functional and analytics cookies.
Q: How often should I clear my cookies?
This depends on your privacy preferences. Clearing cookies will reset your preferences and require you to log in again.
Q: Can I opt out of specific third-party cookies?
Yes, you can use our cookie settings or visit the opt-out pages of specific third-party services.
Q: Do you use cookies to track me across other websites?
We may use remarketing cookies to show you relevant ads on other websites, but only with your consent.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
Posting the updated policy on our website
Updating the "Last Updated" date
Sending email notifications for material changes
Displaying a notice on our website
12. Contact Us
If you have questions about our cookie practices or this Cookie Policy, please contact us:
ProliStrat Center - Privacy Team
1247 Queen Street West, Toronto, ON M6K 1L5, Canada